Shipping Policy

Shipping Policy

ORDER PROCESSING:

Please allow 72 hours to process your order. Expect an email within [48 hrs] to let you know your order is on the way!


STORE PICKUP -  [Insert Address]

Orders can be picked up daily, from Monday to Saturday 9AM to 4PM. An email will be sent when your order is ready for pickup.


LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within UAE. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.


Orders placed before 12PM during store hours [9AM-5PM] will be delivered the same day in Dubai. Orders placed outside of these hours will be delivered the next day we are open.


When your order is ready for delivery, you will receive an email with real-time tracking information.


FLAT RATE SHIPPING 

Orders are generally shipped within 72 hours using Max Courier. Flat rate shipping fee of 30-50 AED applies to orders shipping to all Emirates of UAE.


​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 


For simple flat rate shipping: We offer 100-150 AED flat rate shipping to KSA, Bahrain, Qatar, Kuwait and Oman.


You can also emphasize any free shipping thresholds you offer. For multiple shipping options, you can list carrier options, prices, and delivery times in a table.


Shipping option

Estimated delivery time

Minimum Price

Dubai

1 to 2 business days

Free

UAE

1 to 3 business days

30 AED

GCC

2 to 5 business days

100 AED


INTERNATIONAL SHIPPING:

We offer international shipping to the following countries: All eligible countries for International Couriers. 


If relevant you can also include countries you don’t ship to: At this time, we do not ship to 

  • Bovet Island
  • Indian Ocean Territory
  • French Southern Territories
  • Heard & Mcdonald Islands
  • Pitcairn
  • Saint Pierre & Miquelon
  • Tajikistan
  • Tristan Da Cunha
  • US Minor Outlying Islands (Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Island)
  • Western Sahara

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Everything Coffee Machine Trading LLC is not responsible for these charges if they are applied and are your responsibility as the customer.


REFUNDS,, RETURNS AND EXCHANGES

We accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 


In the event that your order arrives damaged in any way, please email us as soon as possible at info@everythingcoffee.ae with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.


If you have any further questions, please don't hesitate to contact us at info@everythingcoffee.ae